- Your people are already here. Now say something.

Takes

5:40

5:40

Updated

Updated

Your people are already here. Now say something.

Direct Line is your one-way channel to every member — text, photos, video, or voice. Every message sends a push notification the moment you hit send.

1

Find Direct Line in the app

At the bottom of the screen, tap the arrow icon — that’s Direct Line. This is your one-way channel to every member of your community. Only you and your team can post here. Fans receive your messages and can react with a heart.

Direct Line is the arrow icon in the bottom navigation bar

Only you and your team can post — fans read and react

Every message reaches every member the moment you send it

1

Find Direct Line in the app

At the bottom of the screen, tap the arrow icon — that’s Direct Line. This is your one-way channel to every member of your community. Only you and your team can post here. Fans receive your messages and can react with a heart.

Direct Line is the arrow icon in the bottom navigation bar

Only you and your team can post — fans read and react

Every message reaches every member the moment you send it

2

Send a text message

Tap “Type anything…” in the composer and write your message. Tap the white arrow on the right to send. Your message lands in every member’s Direct Line instantly — and every member gets a push notification.

Keep it casual — it should feel like a message to a group of friends

Members can tap the heart icon to react

No limit on how often you post

2

Send a text message

Tap “Type anything…” in the composer and write your message. Tap the white arrow on the right to send. Your message lands in every member’s Direct Line instantly — and every member gets a push notification.

Keep it casual — it should feel like a message to a group of friends

Members can tap the heart icon to react

No limit on how often you post

3

Send photos

Tap the “+” button in the composer and choose Media. Select up to 3 photos from your library — they appear as a swipeable carousel in the feed. Add a caption, then hit the arrow to send.

Tap "+" → Media → Photo Library to browse your photos

Select up to 3 photos at once — they display as a swipeable carousel

Add a caption to give it context, like "From my backstage"

3

Send photos

Tap the “+” button in the composer and choose Media. Select up to 3 photos from your library — they appear as a swipeable carousel in the feed. Add a caption, then hit the arrow to send.

Tap "+" → Media → Photo Library to browse your photos

Select up to 3 photos at once — they display as a swipeable carousel

Add a caption to give it context, like "From my backstage"

4

Send a video

Tap “+” then Media to pick a video from your library — or tap Camera to shoot one on the spot. You’ll see a preview before it sends. Add a caption and tap the arrow.

Pick a video from your library or record one live with the camera

Preview the clip before you send it

Pair it with a caption — "BTS from the studio" lands well

4

Send a video

Tap “+” then Media to pick a video from your library — or tap Camera to shoot one on the spot. You’ll see a preview before it sends. Add a caption and tap the arrow.

Pick a video from your library or record one live with the camera

Preview the clip before you send it

Pair it with a caption — "BTS from the studio" lands well

5

Record a voice message

Tap the microphone icon in the composer to start recording. Tap pause when you’re done. A waveform preview appears — tap the green checkmark to confirm, or the red trash icon to delete and try again. Add a caption if you want, then send.

Tap the mic to start recording, pause to stop

Listen back before committing — tap play in the preview

Captions work well with voice: "You need to hear this!!"

5

Record a voice message

Tap the microphone icon in the composer to start recording. Tap pause when you’re done. A waveform preview appears — tap the green checkmark to confirm, or the red trash icon to delete and try again. Add a caption if you want, then send.

Tap the mic to start recording, pause to stop

Listen back before committing — tap play in the preview

Captions work well with voice: "You need to hear this!!"

6

Send a subscriber-only message

Tap the diamond icon in the composer. The text field turns blue — that’s subscriber-only mode. Write your message (or attach media) and send. Free members will see that a message exists, but the content stays locked until they subscribe.

The diamond icon toggles subscriber-only mode — the blue box confirms it’s active

Locked messages show as blurred to free members — a natural nudge to upgrade

Works with text, photos, video, and voice

6

Send a subscriber-only message

Tap the diamond icon in the composer. The text field turns blue — that’s subscriber-only mode. Write your message (or attach media) and send. Free members will see that a message exists, but the content stays locked until they subscribe.

The diamond icon toggles subscriber-only mode — the blue box confirms it’s active

Locked messages show as blurred to free members — a natural nudge to upgrade

Works with text, photos, video, and voice

7

Share your Direct Line link

Tap the share icon at the top right of Direct Line. You’ll see a preview of your Kollekt card and three options: Share Story opens Instagram with a branded card ready to post, Copy Link copies your Direct Line URL, and Other Options opens the native share sheet.

"Share story" creates an Instagram Story card with your photo and the Kollekt logo

"Copy link" lets you paste your Direct Line URL into a bio, email, or message

The link goes directly to your Direct Line — not just your profile

7

Share your Direct Line link

Tap the share icon at the top right of Direct Line. You’ll see a preview of your Kollekt card and three options: Share Story opens Instagram with a branded card ready to post, Copy Link copies your Direct Line URL, and Other Options opens the native share sheet.

"Share story" creates an Instagram Story card with your photo and the Kollekt logo

"Copy link" lets you paste your Direct Line URL into a bio, email, or message

The link goes directly to your Direct Line — not just your profile

1

Find Direct Line in the app

At the bottom of the screen, tap the arrow icon — that’s Direct Line. This is your one-way channel to every member of your community. Only you and your team can post here. Fans receive your messages and can react with a heart.

Direct Line is the arrow icon in the bottom navigation bar

Only you and your team can post — fans read and react

Every message reaches every member the moment you send it

2

Send a text message

Tap “Type anything…” in the composer and write your message. Tap the white arrow on the right to send. Your message lands in every member’s Direct Line instantly — and every member gets a push notification.

Keep it casual — it should feel like a message to a group of friends

Members can tap the heart icon to react

No limit on how often you post

3

Send photos

Tap the “+” button in the composer and choose Media. Select up to 3 photos from your library — they appear as a swipeable carousel in the feed. Add a caption, then hit the arrow to send.

Tap "+" → Media → Photo Library to browse your photos

Select up to 3 photos at once — they display as a swipeable carousel

Add a caption to give it context, like "From my backstage"

4

Send a video

Tap “+” then Media to pick a video from your library — or tap Camera to shoot one on the spot. You’ll see a preview before it sends. Add a caption and tap the arrow.

Pick a video from your library or record one live with the camera

Preview the clip before you send it

Pair it with a caption — "BTS from the studio" lands well

5

Record a voice message

Tap the microphone icon in the composer to start recording. Tap pause when you’re done. A waveform preview appears — tap the green checkmark to confirm, or the red trash icon to delete and try again. Add a caption if you want, then send.

Tap the mic to start recording, pause to stop

Listen back before committing — tap play in the preview

Captions work well with voice: "You need to hear this!!"

6

Send a subscriber-only message

Tap the diamond icon in the composer. The text field turns blue — that’s subscriber-only mode. Write your message (or attach media) and send. Free members will see that a message exists, but the content stays locked until they subscribe.

The diamond icon toggles subscriber-only mode — the blue box confirms it’s active

Locked messages show as blurred to free members — a natural nudge to upgrade

Works with text, photos, video, and voice

7

Share your Direct Line link

Tap the share icon at the top right of Direct Line. You’ll see a preview of your Kollekt card and three options: Share Story opens Instagram with a branded card ready to post, Copy Link copies your Direct Line URL, and Other Options opens the native share sheet.

"Share story" creates an Instagram Story card with your photo and the Kollekt logo

"Copy link" lets you paste your Direct Line URL into a bio, email, or message

The link goes directly to your Direct Line — not just your profile

Who gets a push notification when I post?

Can I delete a message after sending it?

What's the difference between a regular message and a subscriber-only message?

Can my team post to Direct Line too?

How often should I post?